PI82010: REMOVE C++ 2005 REDISTRIBUTABLES

Fixes are available

APAR status

Closed as program error.

Error description

Customer has a government requirement to remove C++ 2005
Redistributables.

Our software apparently installs them.  It's unclear if it also
installs the 2008, or if those were already there. I do have a
machine without CQ and it appears to have the 2005 and 2013
already (but there is a lot of other IBM software on it)

We've done some testing and if they remove the 2005
redistributables, CQ seems fine on about half the machines.

On the other half, even if they reinstall CQ, it doesnt get
added back.  Probably because they also have a number of other
versions of the C++ Redistrib probably installed by other
software?  At that point they just reimage the machine.

The machines that work without have totally different software
than the machines where CQ stops working after removing the
component.  It will take us a lot of trial and error and
reinstalling other vendors software before we can determine what
installed various versions.

I have attached screen captures whose names hopefully make it
obvious what its showing.  These include the errors when opening
the tools after removing the redistr (CQ and event error) and
screen caps of what redistributables are on the machine before
and after removal.  I also included the govt memo itself.

The customer is running CQ 8.0.1 but we're also looking at 9 and
the same appears to be true.

I could go deleting these things from my vApp CQ9 to see what
happens but I'm over quota and would need to discard more than
one machine before I could check out something new.


The 2005 redistributables are no longer supported and are
considered risky by the government.  The customer either needs
CQ to install up-to-date versions of redistributiables to be
shipped with the product some point in the future, guidance on
how to remove them and still allow the product to work OR
written information from us that the software needs it so they
can attempt to add CQ to an exception list (which may or may not
be approved for all machines)

Local fix

Problem summary

****************************************************************
* USERS AFFECTED:                                              *
* ClearQuest and ClearCase                                     *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* The outdated Microsoft Visual Studio 2005 Visual C++         *
* runtimes are distributed with ClearCase and ClearQuest as    *
* those products have components that depend on them.          *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

Problem conclusion

A fix is available in ClearQuest 8.0.1.15 and 9.0.0.5 and
9.0.1.1
All dependencies on the Microsoft Visual Studio 2005 Visual C++
runtimes have been removed from ClearCase and ClearQuest, and
those runtimes are no longer installed

Temporary fix

Comments

APAR Information

APAR number
PI82010
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-05-23
Closed date
2017-09-14
Last modified date
2017-09-14

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600

Applicable component levels

R801 PSY
UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
13 January 2022

Tips

PI82010: REMOVE C++ 2005 REDISTRIBUTABLES

Fixes are available

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

R801 PSY

Document Information

Share your feedback

Need support?